strategic alliance, new product launch, positioning, capabilities
This student exercise uses a YouTube video that shows Steve Jobs announcing the iTunes phone in 2005, two years before the iPhone. It introduces students to strategic alliances, competitive strategy, capabilities, and the new product process.
Under the video, there are some additional points to share with students, followed by some discussion questions.
Review the activity below or download the PDF student worksheet
- Student Worksheet (PDF): Apple’s Initial Phone Strategic Alliance
- Instructor Solutions (Members Only): Apple’s Initial Phone Strategic Alliance = Solutions
Video to Show Students (Optional)
Background to the iTunes Phone Launch
Start by first reviewing the video on the iTunes phone launch. By way of background:
- Apple partnered with Motorola in 2005 to launch the iTunes phone (ROKR)
- This is because they believed that they did not have the in-house capabilities (at the time) to develop a phone
- They were concerned that phones had the potential to reduce their iPod (MP3) sales, as phones were starting to reduce sales of cameras – therefore, the iTunes phone was primarily a defensive measure
- The product was not overly successful and there were some difficult working relationships between Apple and Motorola – as Apple wanted a greater degree of control
- Around that time, the smart phone market was becoming far more significant in size
- As a result of these factors, Apple decided to “go it alone” and develop and launch their own smart phone, which would become the iPhone in 2007
Student Discussion Questions
- Do you find it surprising that Apple believed that they did not have the internal capabilities to develop a phone in 2005, given what you probably know about Apple today?
- What do you think that they meant by “internal capabilities”?
- Given Question One – do you think that firms have “self-confidence”? If so, has Apple’s level of self-confidence changed since 2005 and how would that affect their strategic decisions?
- How important was the Motorola/Apple strategic partnership in terms of Apple remaining competitive and defending their market position for iPod and iTunes?
- Was there a risk in Apple developing the iPhone without their experience with (and exposure to) Motorola and phone design?
- Therefore, was the iTunes (ROKR) phone a necessary step in Apple’s new product development process and their very successful iPhone two years later?