Consumer Behavior

Classic Case Study: Tropicana’s Packaging Case Study

In this activity we are going back to 2009 when Tropicana underwent a significant packaging redesign that did not go as planned. Although this occurred a number of years ago, it is a “classic” case study that all marketing students and practitioners should be aware of. It is especially useful for understanding the importance of packaging, branding, and what drives customer loyalty and repeat (habitual) purchases.

Classic Case Study: Tropicana’s Packaging Case Study Review the Teaching Activity

Digging Deeper with Consumer Motivation

This activity is all about drilling down on consumer needs to explore the range of underlying motivations for behavior. Students are presented with a series of consumer statements and their task is to look beyond the top-level and to dig deeper into a fuller set of motivations and needs.

Digging Deeper with Consumer Motivation Review the Teaching Activity

Using Different Bases for Market Segmentation

In this activity, students need to segment consumers – based on their comments, attitudes, and behaviors – using demographic, psychographic, and behavioral segmentation bases, to construct three different segmentation structures. Then they need to determine which segmentation structure is the best from a marketing perspective.

Using Different Bases for Market Segmentation Review the Teaching Activity

Are Price Discounts Worthwhile?

As we know, sales promotions and discounts are commonly used in supermarket channels. However, do they make a difference? In this activity, students examine different consumer motivations, using an excerpt from a focus group, to identify the type of consumer (segment) that are responsive to sales promotions and why – as well as identifying the long-term impact on a brand, if any.

Are Price Discounts Worthwhile? Review the Teaching Activity

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