The Role of a Marketer

The aim of this exercise is to identify the likely tasks of someone in a marketing role. In other words, what day-to-day functions do marketers perform?

Please review the list of business tasks outlined below. For each task, determine how likely it would be for somebody in marketing (that is, they could be anyone in marketing, junior or senior) to See the full activity...

Understanding Customer Satisfaction

This activity is designed to help you identify the key components of what drives customer satisfaction outcomes. Listed below are a series of statements made by consumers regarding their recent interaction with a firm. Quickly review each statement and determine how satisfied each consumer is (using this simple scale; very satisfied, satisfied or dissatisfied).



  1. “My friends dragged me
See the full activity...

What is Customer Value?

For this task you need to identify how each of the following consumers perceive value, based on their statements listed below. You should note that the perception of value varies across most of these consumers.

For each consumer statement, n this activity, identify how each of the following consumers perceives value. (For example, value = low price, or value = See the full activity...

Which Marketing Orientation is Best?

In the following activity, you are presented with an excerpt of a discussion from a manager’s meeting for a newly formed firm that is setting up as a manufacturer of bicycles. Essentially, they are discussing which marketing orientation/philosophy they should adopt. Your task is to determine which orientation/philosophy that you think would be most appropriate approach for this firm.

ACTIVITY/TASKSee the full activity...

Understanding Marketing Orientation

In the following exercise, you are required to identify which Marketing Orientation/Philosophy (see list in question area) that each firm most appears to follow, based on the statement that they have made on the way that they focus and operate in their particular organization.



  1. “It’s a old saying, but it’s true – ‘build a better mouse-trap and the
See the full activity...

What is marketing?

Our task in this exercise is to construct our own definition of marketing. To assist in this regard, some different views of what marketing is have been presented below.

Therefore, your first task in this activity is to firstly review the various views/definitions of marketing in the conversation below. Then see if you can come up with your own definitionSee the full activity...

Perceptions of Marketing

This exercise is designed to explore how you and your fellow students perceive the role and perception of marketing.

Listed below is a series of statements about marketing. Identify which ones do you agree with and which ones you disagree with? When you have finished, compare your perceptions against those of your fellow students .

(Please note that there are See the full activity...